Active

Dependency Monitoring

The organization shall monitor critical dependencies to ensure their continued availability and to detect dependency issues. Monitoring shall include monitoring of dependency status, tracking of dependency health, and detection of dependency failures, with results reported to relevant stakeholders.

Requirement ID
OPR-003-R007
Parent Control
Domain Code

Requirement Details & Guidance

OPR-003-R007 · OPR-003
Why This Requirement Exists

This requirement exists to identify, map, assess, monitor, report, review, and improve dependencies supporting critical business services, with specific focus on dependency monitoring, so that critical services remain resilient against disruption and decisions are accountable and traceable.

Implementation Guidance

Establish and document the process for dependency monitoring. Define accountable owners, required inputs and outputs, assessment or approval criteria, review frequency, monitoring, reporting, exception handling, evidence requirements, and escalation paths. Apply the process consistently to critical services and their dependencies, and integrate it with risk management, business continuity, incident management, technology operations, and third-party management where relevant.

Practical Application & Audit Readiness

OPR-003-R007 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        OPR-003 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS04 – Managed Continuity > DSS04.02 – Maintain business resilience. 4.3 – Build, Acquire and Implement (BAI) > BAI04 – Managed Availability and Capacity > BAI04.02 – Assess business impact.
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 28(1) – General principles for ICT third-party risk management Article 8(5) – Identification/documentation of ICT third-party dependencies supporting critical or important functions
          EU
          Regulation
          vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 32(1) – Security of processing; Article 32(1)(b) – Confidentiality, integrity, availability and access resilience; Article 32(1)(c) – Timely restoration of availability and access
          EU
          Regulation
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §1.8-VI – Continuous Monitoring and review
          India
          Guideline
          vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 8.2.2 – Business impact analysis; 8.3.4 – Resource requirements
          ISO
          Standard
          v2019 View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 9.1 – Monitoring, measurement, analysis and evaluation
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(c) – Business continuity, including backup management, disaster recovery and crisis management
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.OC – Organizational Context | GV.OC-05 – Outcomes, capabilities, and services that the organization depends on are understood and communicated
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.16 – RISK ASSESSMENT, 3.20 – SUPPLY CHAIN RISK MANAGEMENT; RA-9 – CRITICALITY ANALYSIS, SR-2 – SUPPLY CHAIN RISK MANAGEMENT PLAN
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Infrastructure – Resilience
          India
          Standard
          vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.8.3 – An established process is implemented for; 12.8.4 – A program is implemented to monitor TPSPs’; 12.8.5 – Information is maintained about which PCI
          PCI
          Standard
          v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 1) Inventory Management of Business IT Assets – 1.1 Asset inventory incl. business/customer data, applications, infrastructure, facilities, key personnel and criticality; 11) Vendor Risk Management – 11.1 Accountability for security risks in outsourced and partner arrangements; 19) Incident Response & Management – 19.5 Resilience capabilities and coordinated testing across interconnected systems, vendors and partners
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.6 GV.SC: Cybersecurity Supply Chain Risk Management; 1.1 GV.OC: Organizational Context
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC9.1 – Risk Mitigation – The entity identifies, selects, and develops risk mitigation activities for risks arising from potential business disruptions. CC9.2 – Risk Mitigation – The entity assesses and manages risks associated with vendors and business partners. CC7.2 – System Operations – The entity monitors system components and the operation of those components for anomalies that are indicative of malicious acts, natural disasters, and errors affecting the entity's ability to meet its objectives; anomalies are analyzed to determine whether they represent security events.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Operational Resilience (OPR)
          Purpose:
          To ensure the organization can withstand and adapt to operational disruptions.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Operational Dependency Management (OPR-003)
          Summary:
          Establishes dependency management including identification, technology mapping, third-party mapping, people mapping, facility mapping, risk assessment, monitoring, reporting, review, and continuous improvement.
          Business Description:
          Establish and maintain processes to identify, map, assess, monitor, and govern dependencies between business services, technology, facilities, people, data, and third-party service providers.