Active

Exception Management

The organization shall manage exceptions to cloud security policies and standards, ensuring deviations are authorized, documented, and monitored. Exception management shall include request for exceptions, assessment of exception risk, approval with compensating controls, and monitoring of compliance.

Requirement ID
CLD-001-R009
Parent Control
CLD-001
Domain Code
CLD

Requirement Details & Guidance

CLD-001-R009 · CLD-001
Why This Requirement Exists

This requirement reduces risk in cloud security governance by ensuring exception management is defined, consistently implemented and demonstrably effective across cloud environments. It supports the organization's need to secure cloud-based assets, data and services while managing cloud-specific risk.

Implementation Guidance

Use a documented exception workflow requiring business justification, risk assessment, approval authority, compensating controls, expiry date and periodic review. Track exceptions centrally.

Practical Application & Audit Readiness

CLD-001-R009 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        CLD-001 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.19-3.4.11 – Exception Management; §1.9-II – Exception grant and risk assessment methodology
          India
          Guideline
          		 vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 4.1 DE.CM: Security Continuous Monitoring
          India
          Regulation
          		 vLatest View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 28(1) – General principles for ICT third-party risk management Article 28(2) – ICT third-party risk strategy and review Article 30(1) – Written allocation of rights/obligations and service level agreements
          EU
          Regulation
          		 vCurrent View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.23 – Information security for use of cloud services
          ISO
          Standard
          		 v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(e) – Security in network and information systems acquisition, development and maintenance, including vulnerability handling and disclosure
          EU
          Directive
          		 vCurrent View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.04 – Manage user identity and logical access.
          COBIT
          Governance Framework
          		 v2019 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.PS – Platform Security | PR.PS-01 – Configuration management practices are established and applied PR.IR – Technology Infrastructure Resilience | PR.IR-01 – Networks and environments are protected from unauthorized logical access and usage DE.CM – Continuous Monitoring | DE.CM-06 – External service provider activities and services are monitored to find potentially adverse events
          NIST
          Framework
          		 v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.13 – PROGRAM MANAGEMENT; PM-1 – INFORMATION SECURITY PROGRAM PLAN
          NIST
          Control Catalog
          		 vRev. 5 View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC1.3 – Control Environment – COSO Principle 3: Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives. CC9.2 – Risk Mitigation – The entity assesses and manages risks associated with vendors and business partners.
          AICPA
          Audit Framework
          		 vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Cloud Security (CLD)
          Purpose:
          To secure the organization's cloud environments and manage cloud-specific risks.
          Scope:
          Enterprise
          View

          Parent Control Context

          Control Baseline
          Control Name:
          Cloud Security Governance (CLD-001)
          Summary:
          Establishes cloud security governance including framework, strategy, policies, standards, roles, risk governance, monitoring, reporting, and continuous improvement for cloud environments.
          Business Description:
          Establish and maintain an enterprise cloud security governance framework, strategy, policies, standards, and oversight processes to manage cloud security risks across public, private, and hybrid cloud environments.
          View