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Human Oversight

The organization shall ensure appropriate human oversight of AI systems, including human review of high-risk decisions and the ability to override AI outcomes when necessary. Human oversight requirements shall include identification of decisions requiring human review, implementation of human review processes, and documentation of oversight activities.

Requirement ID
AIG-004-R006
Parent Control
AIG-004
Domain Code
AIG

Requirement Details & Guidance

AIG-004-R006 · AIG-004
Why This Requirement Exists

This requirement exists to define and implement human review and override mechanisms for AI decisions requiring human oversight, ensuring AI systems are governed, secured, assessed, and operated in a controlled and accountable manner.

Implementation Guidance

Establish and document the process to define and implement human review and override mechanisms for AI decisions requiring human oversight. Define accountable roles, scope, required inputs and outputs, assessment or approval criteria, decision thresholds, review frequency, monitoring, reporting, exception handling, evidence requirements, and escalation paths. Apply the process across the AI lifecycle and integrate it with information security, privacy, risk, compliance, change management, incident management, and business governance as applicable.

Practical Application & Audit Readiness

AIG-004-R006 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        AIG-004 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.2 GV.RR: Roles, Responsibilities and Authorities; 1.4 GV.OV: Oversight
          India
          Regulation
          		 vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.1.4 – Responsibility for information security is
          PCI
          Standard
          		 v4 View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.2 – Align, Plan and Organize (APO) > APO01 – Managed I&T Management Framework > APO01.04 – Define and implement the organizational structures. 4.2 – Align, Plan and Organize (APO) > APO13 – Managed Security > APO13.02 – Define and manage an information security and privacy risk treatment plan.
          COBIT
          Governance Framework
          		 v2019 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.OV – Oversight | GV.OV-03 – Organizational cybersecurity risk management performance is evaluated and reviewed for adjustments needed
          NIST
          Framework
          		 v2 View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 22 – Automated individual decision-making, including profiling; Article 13 – Information where personal data are collected from the data subject; Article 14 – Information where personal data have not been obtained from the data subject; Article 25(1) – Data protection by design and by default
          EU
          Regulation
          		 vCurrent View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          AI Governance & Model Security (AIG)
          Purpose:
          To ensure the trustworthy, secure, and ethical development and deployment of AI.
          Scope:
          Enterprise
          View

          Parent Control Context

          Control Baseline
          Control Name:
          Responsible AI Management (AIG-004)
          Summary:
          Establishes responsible AI including principles, transparency, explainability, fairness, bias management, human oversight, ethical AI, accountability, review, and continuous improvement.
          Business Description:
          Establish and maintain controls to ensure Artificial Intelligence systems operate transparently, fairly, ethically, explainably, and under appropriate human oversight while respecting legal and societal expectations.
          View