Improvement Initiatives (SAT-002-R007) - SAT-002

Requirement Details & Guidance

SAT-002-R007 · SAT-002

Why This Requirement Exists

This requirement exists to implement evidence-based initiatives that address identified security culture gaps, ensuring personnel security awareness and behavior are managed consistently and measurably.

Implementation Guidance

Establish and document the process to implement evidence-based initiatives that address identified security culture gaps. Define accountable owners, target audiences, required inputs and outputs, delivery or assessment criteria, frequency or triggers, completion requirements, evidence and retention requirements, monitoring, reporting, review, and escalation. Align content and activities with organizational risks, incidents, policies, and emerging threats.

Practical Application & Audit Readiness

SAT-002-R007 · Field Guidance

Business Examples

Common Audit Findings

Common Mistakes

Best Practices & Ownership

SAT-002 · Recommended Approach

Recommended Practices

Typical Owner

Cross-Mapped Regulatory Frameworks

Harmonized Control Mappings

FRAMEWORK CODE	FRAMEWORK NAME & DETAILS	FAMILY / CATEGORY	VERSION	ACTION
COBIT2019	COBIT COBIT is an enterprise governance and management f... Clause: 4.2 – Align, Plan and Organize (APO) > APO01 – Managed I&T Management Framework > APO01.11 – Manage continual improvement of the I&T management	COBIT Governance Framework	v2019	View →
DORA	Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 13(6) – ICT security awareness and digital operational resilience training Article 5(4) – Management body knowledge, skills and regular ICT-risk training	EU Regulation	vCurrent	View →
IRDAI	IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.4-3.2 – On-Boarding and During Employment	India Guideline	vLatest	View →
ISO22301	ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 7.3 – Awareness	ISO Standard	v2019	View →
ISO27002	ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 6.3 – Information security awareness, education and training	ISO Standard	v2022	View →
NIS2	NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(g) – Basic cyber hygiene practices and cybersecurity training	EU Directive	vCurrent	View →
NIST-CSF	NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: ID.IM – Improvement \| ID.IM-01 – Improvements are identified from evaluations	NIST Framework	v2	View →
NIST80053	NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.2 – AWARENESS AND TRAINING; AT-2 – LITERACY TRAINING AND AWARENESS	NIST Control Catalog	vRev. 5	View →
NPCI-ISR	NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Governance Controls; Policy, Roles and Risk Linkages – Trainings and awareness	India Standard	vLatest	View →
PCI-DSS	PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.6.1 – A formal security awareness program is; 12.6.3 – Personnel receive security awareness	PCI Standard	v4	View →
RBI-CSF	RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 23) User / Employee/ Management Awareness – 23.4 Periodic evaluation of awareness level; 23) User / Employee/ Management Awareness – 23.6 Periodic Board sensitisation on technology and cybersecurity developments	India Regulation	vLatest	View →
SEBI-CSCRF	SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.2 PR.AT: Awareness and Training	India Regulation	vLatest	View →
SOC2	SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC1.1 – Control Environment – COSO Principle 1: The entity demonstrates a commitment to integrity and ethical values. CC2.2 – Information and Communication – COSO Principle 14: The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control.	AICPA Audit Framework	vLatest	View →

Parent Domain Context

Governance Domain Baseline

Domain Name:

Security Awareness & Training (SAT)

Purpose:

To build a security-conscious culture by educating employees.

Scope:

Enterprise

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Parent Control Context

Control Baseline

Control Name:

Security Culture Management (SAT-002)

Summary:

Establishes security culture management including culture assessment, behavioral measurement, leadership engagement, employee participation, culture metrics, improvement initiatives, reporting, periodic review, and continuous improvement.

Business Description:

Establish and maintain processes to measure, assess, monitor, and continuously improve the organization's security culture through awareness metrics, behavioral assessments, leadership engagement, and employee participation.

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