Incident Reporting (INC-003-R008) - INC-003

Requirement Details & Guidance

INC-003-R008 · INC-003

Why This Requirement Exists

This requirement exists to provide clear and timely reporting on incident status, findings, actions, and escalations and to ensure security incidents are handled consistently, promptly, and with clear accountability.

Implementation Guidance

Establish a documented process for provide clear and timely reporting on incident status, findings, actions, and escalations. Define accountable roles, inputs and outputs, decision criteria, approval or escalation points, timeframes where applicable, evidence requirements, monitoring, reporting, review, and exception handling. Integrate the process with security operations, risk management, business continuity, legal, compliance, communications, and technology operations as appropriate.

Practical Application & Audit Readiness

INC-003-R008 · Field Guidance

Business Examples

Common Audit Findings

Common Mistakes

Best Practices & Ownership

INC-003 · Recommended Approach

Recommended Practices

Typical Owner

Cross-Mapped Regulatory Frameworks

Harmonized Control Mappings

FRAMEWORK CODE	FRAMEWORK NAME & DETAILS	FAMILY / CATEGORY	VERSION	ACTION
CERT-IN	CERT-In Directions The CERT-In Directions issued under India’s Inform... Clause: Direction (ii) – Mandatory reporting of cyber security incidents to CERT-In within 6 hours	India Direction	v2022	View →
COBIT2019	COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS02 – Managed Service Requests and Incidents > DSS02.07 – Track status and produce reports. 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.07 – Manage vulnerabilities and monitor the infrastructure for	COBIT Governance Framework	v2019	View →
DORA	Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 10(1) – Mechanisms to promptly detect anomalous activities and ICT-related incidents Article 10(2) – Multiple detection layers, alert thresholds and incident-response triggers Article 17(2) – Recording, monitoring, handling, follow-up and root-cause treatment of incidents	EU Regulation	vCurrent	View →
GDPR	General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 33(1) – Notification of a personal data breach to the supervisory authority; Article 34(1) – Communication of a personal data breach to the data subject; Article 32(1)(d) – Testing, assessing and evaluating security measures	EU Regulation	vCurrent	View →
HIPAA	Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.308(a)(12) Standard: Security incident procedures; § 164.308(a)(12)(ii)(B)(5) Investigation, analysis, mitigation and remediation documentation	US Law	vCurrent	View →
IRDAI	IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.10-3.5 – Notification to regulatory authorities	India Guideline	vLatest	View →
ISO22301	ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 8.4.1 – General; 8.4.2 – Response structure; 8.4.5 – Recovery	ISO Standard	v2019	View →
ISO27001	ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 7.4 – Communication	ISO Standard	v2022	View →
NIS2	NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(b) – Incident handling Article 23(1) – Significant incident notification and cross-border impact information	EU Directive	vCurrent	View →
NIST-CSF	NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: RS.CO – Incident Response Reporting and Communication \| RS.CO-03 – Information is shared with designated internal and external stakeholders	NIST Framework	v2	View →
NIST80053	NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.8 – INCIDENT RESPONSE; IR-6 – INCIDENT REPORTING	NIST Control Catalog	vRev. 5	View →
NPCI-ISR	NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Incident Management – Reporting	India Standard	vLatest	View →
PCI-DSS	PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.10.1 – An incident response plan exists and is; 12.10.2 – At least once every 12 months, the security; 12.10.3 – Specific personnel are designated to be; 12.10.4 – Personnel responsible for responding to; 12.10.5 – The security incident response plan; 12.10.6 – The security incident response plan is; 12.10.7 – Incident response procedures are in place,	PCI Standard	v4	View →
RBI-CSF	RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 4) Network Management and Security – 4.7 Detect and remedy unusual activity in systems, servers, network devices and endpoints; 4) Network Management and Security – 4.9 SOC monitoring of network logs and escalation of abnormal activity; 19) Incident Response & Management – 19.2 Written incident-response procedures, roles, scenarios, situational awareness and stakeholder coordination	India Regulation	vLatest	View →
SEBI-CSCRF	SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 4.2 DE.DP: Detection Process; 5.3 RS.AN: Incident Analysis	India Regulation	vLatest	View →
SOC2	SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC7.1 – System Operations – To meet its objectives, the entity uses detection and monitoring procedures to identify (1) changes to configurations that result in the introduction of new vulnerabilities, and (2) susceptibilities to newly discovered vulnerabilities. CC7.3 – System Operations – The entity evaluates security events to determine whether they could or have resulted in a failure of the entity to meet its objectives (security incidents) and, if so, takes actions to prevent or address such failures. CC2.2 – Information and Communication – COSO Principle 14: The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control. CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate.	AICPA Audit Framework	vLatest	View →

Parent Domain Context

Governance Domain Baseline

Domain Name:

Incident Management (INC)

Purpose:

To effectively detect, respond to, and recover from security and privacy incidents.

Scope:

Enterprise

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Parent Control Context

Control Baseline

Control Name:

Incident Detection, Analysis & Reporting (INC-003)

Summary:

Establishes incident detection and analysis including identification, triage, classification, analysis, escalation, documentation, reporting, review, and continuous improvement.

Business Description:

Establish and maintain processes to detect, analyze, classify, triage, document, escalate, and report cybersecurity incidents.

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