Active

Incident Reporting Training

The organization shall provide training on incident reporting procedures to all personnel, enabling them to recognize and report security incidents promptly. Training shall include types of incidents to report, reporting channels, and the importance of timely reporting, provided to all personnel and updated to address changes in reporting procedures.

Requirement ID
SAT-003-R006
Parent Control
SAT-003
Domain Code
SAT

Requirement Details & Guidance

SAT-003-R006 · SAT-003
Why This Requirement Exists

This requirement exists to train personnel to recognize and promptly report security incidents, ensuring personnel security awareness and behavior are managed consistently and measurably.

Implementation Guidance

Establish and document the process to train personnel to recognize and promptly report security incidents. Define accountable owners, target audiences, required inputs and outputs, delivery or assessment criteria, frequency or triggers, completion requirements, evidence and retention requirements, monitoring, reporting, review, and escalation. Align content and activities with organizational risks, incidents, policies, and emerging threats.

Practical Application & Audit Readiness

SAT-003-R006 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        SAT-003 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          CIS-V8 CIS Controls CIS Controls are a prioritized set of cybersecurit... Clause: Control 14 – Security Awareness and Skills Training: 14.6 – Train Workforce Members on Recognizing and Reporting Security Incidents
          CIS
          Best Practice
          		 vv8 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 13(6) – ICT security awareness and digital operational resilience training
          EU
          Regulation
          		 vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 32(4) – Personnel processing under authority
          EU
          Regulation
          		 vCurrent View →
          HIPAA Health Insurance Portability and Accountability Act HIPAA is a U.S. federal law supported by implement... Clause: § 164.308(a)(11) Standard: Security awareness and training; § 164.308(a)(11)(ii)(A) Training
          US
          Law
          		 vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.4-3.2 – On-Boarding and During Employment; §2.10-3.1 – Reporting IS Event and Weaknesses
          India
          Guideline
          		 vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 7.2 – Competence; 7.3 – Awareness
          ISO
          Standard
          		 v2019 View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 7.4 – Communication
          ISO
          Standard
          		 v2022 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 6.3 – Information security awareness, education and training
          ISO
          Standard
          		 v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(g) – Basic cyber hygiene practices and cybersecurity training
          EU
          Directive
          		 vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.AT – Awareness and Training | PR.AT-01 – Personnel are provided with awareness and training so that they possess the knowledge and skills to perform general tasks with cybersecurity risks in mind GV.OV – Oversight | GV.OV-03 – Organizational cybersecurity risk management performance is evaluated and reviewed for adjustments needed
          NIST
          Framework
          		 v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.2 – AWARENESS AND TRAINING; AT-3 – ROLE-BASED TRAINING, AT-4 – TRAINING RECORDS
          NIST
          Control Catalog
          		 vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Governance Controls; Policy, Roles and Risk Linkages – Trainings and awareness
          India
          Standard
          		 vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.6.1 – A formal security awareness program is; 12.6.2 – The security awareness program is:; 12.6.3 – Personnel receive security awareness; 12.6.3.1 – Security awareness training includes; 12.6.3.2 – Security awareness training includes
          PCI
          Standard
          		 v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 23) User / Employee/ Management Awareness – 23.3 Targeted awareness/training for key personnel; 23) User / Employee/ Management Awareness – 23.5 Adaptive capacity building, mandatory new-recruit awareness and annual management training; 23) User / Employee/ Management Awareness – 23.7 Annual Board training on IT/cyber risk and evolving best practices
          India
          Regulation
          		 vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.2 PR.AT: Awareness and Training
          India
          Regulation
          		 vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC1.4 – Control Environment – COSO Principle 4: The entity demonstrates a commitment to attract, develop, and retain competent individuals in alignment with objectives. CC2.2 – Information and Communication – COSO Principle 14: The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control. CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate.
          AICPA
          Audit Framework
          		 vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Security Awareness & Training (SAT)
          Purpose:
          To build a security-conscious culture by educating employees.
          Scope:
          Enterprise
          View

          Parent Control Context

          Control Baseline
          Control Name:
          Role-Based Security & Compliance Training (SAT-003)
          Summary:
          Establishes role-based training including role-based security training, privacy training, compliance training, insider threat awareness, incident reporting training, specialized training, training records, effectiveness review, and continuous improvement.
          Business Description:
          Establish and maintain role-specific security, privacy, regulatory, and compliance training programs based on job responsibilities, access privileges, and organizational risk exposure.
          View