Active

Leaver Process

The organization shall establish a formal leaver process that defines identity and access management activities required when individuals leave the organization. The leaver process shall include identity deactivation, account deprovisioning, revocation of access, and confirmation of access removal.

Requirement ID
IAM-001-R009
Parent Control
Domain Code

Requirement Details & Guidance

IAM-001-R009 · IAM-001
Why This Requirement Exists

This requirement exists to ensure departing individuals have identity and access removed promptly and completely and to ensure identity and access decisions are controlled, traceable, and aligned with business and security needs.

Implementation Guidance

Define and document the process for ensure departing individuals have identity and access removed promptly and completely. Establish accountable owners, required inputs and outputs, approval or validation points, risk-based criteria, review frequency, exception handling, monitoring, and evidence requirements. Integrate the process with authoritative identity sources and relevant HR, application, infrastructure, security, and compliance workflows. Retain records sufficient to demonstrate operation.

Practical Application & Audit Readiness

IAM-001-R009 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        IAM-001 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.3-3.3 – User-ID Creation and Maintenance; §2.4-3.3 – Exit procedures
          India
          Guideline
          vLatest View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 8) User Access Control / Management – 8.3 No admin rights on end-user devices; need-to-know and time-bound access; 8) User Access Control / Management – 8.6 Controls to minimise invalid logons and deactivate dormant accounts
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 3.1 PR.AA: Identity Management, Authentication, and Access Control
          India
          Regulation
          vLatest View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 9(4)(c) – Logical/physical access limitation and access-rights administration
          EU
          Regulation
          vCurrent View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(i) – Human resources security, access control policies and asset management
          EU
          Directive
          vCurrent View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS05 – Managed Security Services > DSS05.04 – Manage user identity and logical access. 4.4 – Deliver, Service and Support (DSS) > DSS06 – Managed Business Process Controls > DSS06.03 – Manage roles, responsibilities, access privileges and levels
          COBIT
          Governance Framework
          v2019 View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: PR.AA – Identity Management, Authentication, and Access Control | PR.AA-01 – Identities and credentials for authorized users, services, and hardware are managed by the organization PR.AA – Identity Management, Authentication, and Access Control | PR.AA-05 – Access permissions, entitlements, and authorizations are defined in a policy, managed, enforced, and reviewed, and incorporate the principles of least privilege and separation of duties
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.7 – IDENTIFICATION AND AUTHENTICATION; IA-12 – IDENTITY PROOFING
          NIST
          Control Catalog
          vRev. 5 View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 32(1)(b) – Confidentiality, integrity, availability and access resilience; Article 29 – Processing under the authority of the controller or processor
          EU
          Regulation
          vCurrent View →
          CIS-V8 CIS Controls CIS Controls are a prioritized set of cybersecurit... Clause: Control 06 – Access Control Management: 6.2 – Establish an Access Revoking Process
          CIS
          Best Practice
          vv8 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Identity and Access Management
          India
          Standard
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC6.2 – Logical and Physical Access Controls – Prior to issuing system credentials and granting system access, the entity registers and authorizes new internal and external users whose access is administered by the entity. For those users whose access is administered by the entity, user system credentials are removed when user access is no longer authorized.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Identity & Access Management (IAM)
          Purpose:
          To ensure that only authorized users have appropriate access to systems and data.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Identity & Account Lifecycle Management (IAM-001)
          Summary:
          Establishes comprehensive identity lifecycle management including joiner, mover, leaver processes for identity registration, verification, provisioning, modification, deactivation, and account deprovisioning.
          Business Description:
          Manage the entire lifecycle of digital identities, including creation, modification, and deactivation.