Active

Non-Compliance Closure

The organization shall establish processes for closing non-compliance instances when corrective actions have been verified and the non-compliance has been effectively remediated. Closure processes shall include verification of corrective actions, documentation of closure decisions, and formal approval of closure.

Requirement ID
CMP-004-R010
Parent Control
Domain Code

Requirement Details & Guidance

CMP-004-R010 · CMP-004
Why This Requirement Exists

This requirement exists to formally close issues only after remediation has been verified and closure is approved and to support consistent, auditable compliance management.

Implementation Guidance

Define the required non-compliance closure process, accountable roles, inputs, outputs, approval points, evidence requirements, review frequency, and escalation criteria. Integrate the activity with the organization's compliance records and related risk, policy, control, and assessment processes. A financial institution records a regulatory control failure, performs root-cause analysis, assigns corrective actions, and verifies remediation before formally closing the issue.

Practical Application & Audit Readiness

CMP-004-R010 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        CMP-004 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.5 – Monitor, Evaluate and Assess (MEA) > MEA03 – Managed Compliance with External Requirements > MEA03.03 – Confirm external compliance.
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 6(7) – Formal follow-up and timely remediation of critical ICT audit findings
          EU
          Regulation
          vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 5(2) – Accountability; Article 24(1) – Responsibility of the controller; Article 32(1)(d) – Testing, assessing and evaluating security measures
          EU
          Regulation
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §1.10 – Compliance
          India
          Guideline
          vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 10.1 – Nonconformity and corrective action
          ISO
          Standard
          v2019 View →
          ISO27001 ISO/IEC 27001 ISO/IEC 27001 specifies auditable requirements for... Clause: 10.2 – Nonconformity and corrective action
          ISO
          Standard
          v2022 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.36 – Compliance with policies, rules and standards for information security
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(4) – Corrective measures where the entity does not comply with Article 21(2) measures
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.OC – Organizational Context | GV.OC-03 – Legal, regulatory, and contractual requirements regarding cybersecurity — including privacy and civil liberties obligations — are understood and managed
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.4 – ASSESSMENT, AUTHORIZATION, AND MONITORING, 3.13 – PROGRAM MANAGEMENT; CA-5 – PLAN OF ACTION AND MILESTONES, PM-4 – PLAN OF ACTION AND MILESTONES PROCESS
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Governance Controls; Policy, Roles and Risk Linkages – Monitor policy compliance and exceptions
          India
          Standard
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.4 GV.OV: Oversight; 1.1 GV.OC: Organizational Context
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC4.2 – Monitoring of Controls – COSO Principle 17: The entity evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Compliance Management (CMP)
          Purpose:
          To ensure adherence to applicable laws, regulations, and contractual obligations.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Non-Compliance Management (CMP-004)
          Summary:
          Establishes processes to identify, document, classify, analyze, prioritize, remediate, report, and close instances of non-compliance with applicable obligations.
          Business Description:
          Document, track, and remediate instances of non-compliance with statutory, regulatory, or contractual obligations.