Active

Preparedness Framework

The organization shall establish an incident response preparedness framework that defines the structures, processes, and practices for ensuring organizational readiness to respond to security incidents. The framework shall articulate how response capabilities are developed, how readiness is assessed, and how preparedness is governed, providing the foundation for all incident response preparedness activities.

Requirement ID
INC-002-R001
Parent Control
Domain Code

Requirement Details & Guidance

INC-002-R001 · INC-002
Why This Requirement Exists

This requirement exists to establish the structures, processes, capabilities, and governance required for incident response preparedness and to ensure security incidents are handled consistently, promptly, and with clear accountability.

Implementation Guidance

Establish a documented process for establish the structures, processes, capabilities, and governance required for incident response preparedness. Define accountable roles, inputs and outputs, decision criteria, approval or escalation points, timeframes where applicable, evidence requirements, monitoring, reporting, review, and exception handling. Integrate the process with security operations, risk management, business continuity, legal, compliance, communications, and technology operations as appropriate.

Practical Application & Audit Readiness

INC-002-R001 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        INC-002 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          CIS-V8 CIS Controls CIS Controls are a prioritized set of cybersecurit... Clause: Control 17 – Incident Response Management: 17.6 – Define Mechanisms for Communicating During Incident Response
          CIS
          Best Practice
          vv8 View →
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.4 – Deliver, Service and Support (DSS) > DSS02 – Managed Service Requests and Incidents > DSS02.01 – Define classification schemes for incidents and
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 17(1) – ICT-related incident management process to detect, manage and notify incidents Article 17(3)(f) – ICT incident response procedures and timely secure service restoration Article 11(2)(b) – Response and resolution of ICT-related incidents and prioritisation of recovery
          EU
          Regulation
          vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 32(1) – Security of processing; Article 33(1) – Notification of a personal data breach to the supervisory authority; Article 34(1) – Communication of a personal data breach to the data subject
          EU
          Regulation
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.10-3.4 – Management of IS Incidents and Improvement
          India
          Guideline
          vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 8.4.1 – General; 8.4.2 – Response structure; 8.4.5 – Recovery
          ISO
          Standard
          v2019 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.24 – Information security incident management planning and preparation; 5.26 – Response to information security incidents
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(b) – Incident handling
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: RS.MA – Incident Management | RS.MA-01 – The incident response plan is executed in coordination with relevant third parties once an incident is declared RS.AN – Incident Analysis | RS.AN-03 – Analysis is performed to establish what has taken place during an incident and the root cause of the incident RS.CO – Incident Response Reporting and Communication | RS.CO-03 – Information is shared with designated internal and external stakeholders
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.8 – INCIDENT RESPONSE; IR-2 – INCIDENT RESPONSE TRAINING, IR-3 – INCIDENT RESPONSE TESTING
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Security Measures / Controls; Incident Response
          India
          Standard
          vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.10.1 – An incident response plan exists and is; 12.10.2 – At least once every 12 months, the security; 12.10.3 – Specific personnel are designated to be; 12.10.4 – Personnel responsible for responding to; 12.10.5 – The security incident response plan; 12.10.6 – The security incident response plan is; 12.10.7 – Incident response procedures are in place,
          PCI
          Standard
          v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 19) Incident Response & Management – 19.2 Written incident-response procedures, roles, scenarios, situational awareness and stakeholder coordination; 19) Incident Response & Management – 19(a) Incident definitions, detection/reporting, monitoring, threat information, roles, training, review and testing
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 5.1 RS.MA: Incident Management
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC7.4 – System Operations – The entity responds to identified security incidents by executing a defined incident-response program to understand, contain, remediate, and communicate security incidents, as appropriate.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Incident Management (INC)
          Purpose:
          To effectively detect, respond to, and recover from security and privacy incidents.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Incident Response Preparedness (INC-002)
          Summary:
          Establishes incident response preparedness including team, playbooks, response technologies, communication readiness, tabletop exercises, technical simulations, readiness assessment, reporting, and continuous improvement.
          Business Description:
          Establish and maintain incident response readiness through trained response teams, incident playbooks, response technologies, communication mechanisms, exercises, and operational readiness activities.