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Shared Responsibility Framework

The organization shall establish a shared responsibility management framework that defines the structures, processes, and practices for managing responsibilities with cloud service providers. The framework shall articulate how responsibilities are defined, validated, and governed across the organization and its cloud providers.

Requirement ID
CLD-002-R001
Parent Control
Domain Code

Requirement Details & Guidance

CLD-002-R001 · CLD-002
Why This Requirement Exists

This requirement reduces risk in shared responsibility management by ensuring shared responsibility framework is defined, consistently implemented and demonstrably effective across cloud environments. It supports the organization's need to secure cloud-based assets, data and services while managing cloud-specific risk.

Implementation Guidance

Establish a repeatable framework for mapping provider and customer responsibilities by service model and provider offering. Maintain authoritative responsibility matrices and control mappings.

Practical Application & Audit Readiness

CLD-002-R001 · Field Guidance

Business Examples

    Common Audit Findings

      Common Mistakes

        Best Practices & Ownership

        CLD-002 · Recommended Approach

        Recommended Practices

          Typical Owner

          Cross-Mapped Regulatory Frameworks

          Harmonized Control Mappings
          FRAMEWORK CODE FRAMEWORK NAME & DETAILS FAMILY / CATEGORY VERSION ACTION
          COBIT2019 COBIT COBIT is an enterprise governance and management f... Clause: 4.2 – Align, Plan and Organize (APO) > APO10 – Managed Vendors > APO10.03 – Manage vendor relationships and contracts.
          COBIT
          Governance Framework
          v2019 View →
          DORA Digital Operational Resilience Act The EU Digital Operational Resilience Act establis... Clause: Article 28(1) – General principles for ICT third-party risk management Article 30(2)(a) – Description of ICT functions/services and subcontracting conditions
          EU
          Regulation
          vCurrent View →
          GDPR General Data Protection Regulation (GDPR) The General Data Protection Regulation is a bindin... Clause: Article 28(1) – Processor requirements; Article 32(1) – Security of processing
          EU
          Regulation
          vCurrent View →
          IRDAI IRDAI Information & Cyber Security Guidelines IRDAI information and cyber-security requirements... Clause: §2.19-3.4 – Cloud security lifecycle
          India
          Guideline
          vLatest View →
          ISO22301 ISO/IEC 22301 ISO 22301 specifies requirements for a Business Co... Clause: 5.3 – Roles, responsibilities and authorities
          ISO
          Standard
          v2019 View →
          ISO27002 ISO/IEC 27002 ISO/IEC 27002 is a guidance standard containing a... Clause: 5.23 – Information security for use of cloud services
          ISO
          Standard
          v2022 View →
          NIS2 NIS2 Directive The NIS2 Directive establishes EU-wide cybersecuri... Clause: Article 21(2)(e) – Security in network and information systems acquisition, development and maintenance, including vulnerability handling and disclosure
          EU
          Directive
          vCurrent View →
          NIST-CSF NIST Cybersecurity Framework (CSF) The NIST Cybersecurity Framework provides high-lev... Clause: GV.RR – Roles, Responsibilities, and Authorities | GV.RR-02 – Roles, responsibilities, and authorities related to cybersecurity risk management are established, communicated, understood, and enforced
          NIST
          Framework
          v2 View →
          NIST80053 NIST SP 800-53 NIST SP 800-53 Rev. 5 presents control families, i... Clause: 3.17 – SYSTEM AND SERVICES ACQUISITION, 3.13 – PROGRAM MANAGEMENT; SA-9 – EXTERNAL SYSTEM SERVICES, PM-1 – INFORMATION SECURITY PROGRAM PLAN
          NIST
          Control Catalog
          vRev. 5 View →
          NPCI-ISR NPCI Information Security Requirements NPCI information-security requirements define cont... Clause: Governance Controls; Governance and Oversight Structure – Roles and Responsibilities
          India
          Standard
          vLatest View →
          PCI-DSS PCI DSS PCI DSS is an industry security standard maintaine... Clause: 12.8.2 – Written agreements with TPSPs are; 12.8.5 – Information is maintained about which PCI; 12.9.2 – Additional requirement for service
          PCI
          Standard
          v4 View →
          RBI-CSF RBI Cyber Security Framework / Master Directions RBI cyber-security requirements and directions set... Clause: 11) Vendor Risk Management – 11.1 Accountability for security risks in outsourced and partner arrangements; 11) Vendor Risk Management – 11.3 Due diligence, oversight and management of third-party vendors/service providers/partners; 11) Vendor Risk Management – 11.4 Framework to assess, approve, review, control and monitor vendor/outsourcing risks and materiality
          India
          Regulation
          vLatest View →
          SEBI-CSCRF SEBI Cyber Security & Cyber Resilience Framework SEBI’s Cybersecurity and Cyber Resilience Framewor... Clause: 1.6 GV.SC: Cybersecurity Supply Chain Risk Management; 1.1 GV.OC: Organizational Context
          India
          Regulation
          vLatest View →
          SOC2 SOC 2 Trust Services Criteria SOC 2 is an independent examination and reporting... Clause: CC9.2 – Risk Mitigation – The entity assesses and manages risks associated with vendors and business partners. CC1.3 – Control Environment – COSO Principle 3: Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives.
          AICPA
          Audit Framework
          vLatest View →

          Parent Domain Context

          Governance Domain Baseline
          Domain Name:
          Cloud Security (CLD)
          Purpose:
          To secure the organization's cloud environments and manage cloud-specific risks.
          Scope:
          Enterprise

          Parent Control Context

          Control Baseline
          Control Name:
          Cloud Shared Responsibility Management (CLD-002)
          Summary:
          Establishes shared responsibility model documentation including provider and customer responsibilities, validation processes, monitoring, and governance for cloud security responsibilities.
          Business Description:
          Establish and maintain a documented shared responsibility model defining security responsibilities between the organization and cloud service providers.